Intuit Customer Services Specialist (Inbound Calls Only)

Job Description

Join Foundever as an Intuit Customer Services Specialist (Inbound Calls Only) and be the forefront of delivering exceptional CX solutions to global clients. As a key player in our team, you will handle inbound service calls, drive customer satisfaction through various communication channels, and contribute to a positive customer experience through problem-solving and professional interactions.

Responsibilities

• Handle inbound service calls with efficiency and professionalism.
• Drive customer satisfaction through voice, chat, and email communications.
• Navigate through multiple systems and tools to provide accurate information and solutions.
• Engage in ongoing training and skill development to enhance performance.

Qualifications

• Strong communication skills and ability to multitask effectively.
• Proven problem-solving skills with a positive and proactive attitude.
• Eager to advance your career in customer service within a reputable company.
• Ability to work both independently and within a team environment.
• Must be 18+ years old with a high school diploma or GED equivalent.
• Must live within 50 miles of 101 Sykes Blvd, Chavies, KY 41272.

Benefits

• Opportunity to be the first point of contact for clients and deliver high-quality customer service.
• Paid training and benefits to support your financial, physical, and mental well-being.
• Award-winning culture and industry-leading experience.
• Commitment to improving the employee experience and fostering career growth.