Mortgage Loan Officer

Job Description

We are looking for a dynamic Mortgage Loan Officer to join our team at Zillow. As part of the origination team, you will have access to leads on-demand, allowing you to focus on providing exceptional customer service and building lasting relationships. If you are passionate about helping clients navigate the mortgage process and delivering outstanding experiences, this role is for you.

Responsibilities

• Originate mortgage loans and analyze client needs for maximum satisfaction.
• Provide exceptional customer service through timely follow-ups and professional correspondence.
• Establish and nurture relationships with clients and partners.
• Collaborate with team members to share best practices and ensure successful loan structures.

Requirements

• Active NMLS Loan Originator with multiple state licenses.
• Experience in mortgage sales, call center, or customer service.
• Proficiency in Microsoft products and excellent communication skills.
• Passionate about client relationships and consultative selling.
• Highly motivated, competitive, and adaptable to changing environments.

Benefits

• Competitive base pay, incentive compensation, and equity awards.
• Comprehensive medical, dental, vision, and life insurance.
• Parental leave, retirement contributions, and paid time off.
• Opportunity to be part of a real estate innovator and help people achieve their dream home.