Chronic Care Navigator

  • Phamily
  • West Columbia, SC
  • time-alarm-solid 02-28-2024

Job Description

We are looking for a dedicated Chronic Care Navigator to join our team at Phamily. As a full-time position based in West Columbia SC, you will play a crucial role in supporting our nephrologist in delivering patient-centered care through the Phamily platform. The Chronic Care Navigator will work towards improving patient outcomes by identifying needs, engaging patients, and enhancing communication within the care team.

Key Responsibilities

  • Understand nephrology requirements for coordinated population health.
  • Collaborate effectively with the care team to establish processes.
  • Utilize the Phamily Chronic Care Management platform to support patients with chronic diseases.
  • Contribute to quality improvement and care redesign efforts.
  • Provide a positive experience for patients through interactions and referrals.
  • Report data inconsistencies and support teamwork.
  • Ensure compliance with policies and procedures.

This role will involve working closely with various healthcare professionals, attending meetings, and performing tasks to enhance patient care and practice efficiency.

Minimum Qualifications

  • At least 1 year of experience in nephrology.
  • Proven problem-solving skills and ability to multitask.
  • Excellent written and verbal communication skills.
  • Certification as a Medical Assistant from a recognized organization.

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