Customer Experience Representative (Inbound Calls Only)

  • Foundever
  • Talbott, TN
  • time-alarm-solid 02-23-2024

Job Description

Foundever is seeking Customer Experience Representatives for handling inbound service calls and ensuring customer satisfaction through various channels such as voice, chat, and email communications. As part of this role, you will navigate through multiple systems and tools while receiving ongoing training and skill development opportunities. This position offers a fantastic opportunity to be the first touchpoint for clients, providing professional customer service and resolving issues effectively.

Qualifications

  • Strong communication skills and ability to multitask effectively.
  • Problem-solving attitude and eagerness to advance within a reputable organization.
  • Comfort working independently as well as collaboratively in a team environment.
  • Minimum age requirement of 18 years with a high school diploma or GED equivalent.
  • Residence within 50 miles of Morristown, TN, for on-site work.
  • Successful completion of a background check.

Benefits

Join an award-winning culture with paid training and benefits that prioritize your well-being while providing a sense of purpose in your role. Foundever, a global leader in the customer experience industry, encourages its employees to celebrate achievements and invests in developing their skills. Be part of a team that supports millions of customer conversations daily and values creating connections and meaningful dialogues with clients.