Customer Experience Specialist (Inbound Calls Only) Morristown, TN

Job Description

Foundever is seeking a Customer Experience Specialist (Inbound Calls Only) to join our dynamic team in Morristown, TN. As the first point of contact for clients, you will provide professional and high-quality customer service through inbound calls, chat, and email communications. Empower yourself with a reliable company that values your growth and development.

Responsibilities

• Handle inbound service calls for global industry clients.
• Drive customer satisfaction through various communication channels.
• Navigate through multiple systems and tools efficiently.
• Participate in ongoing training and skill development opportunities.

Qualifications

• Strong communication skills and problem-solving abilities.
• Desire to advance your career and work both independently and in a team environment.
• Must be 18+ years old with a high school diploma or GED equivalent.
• Must live within 50 miles of Morristown, TN.

Benefits

Join an award-winning culture with paid training and comprehensive benefits to prioritize your well-being while making a difference in the customer experience industry.