Customer Services Associate (Inbound Calls Only) Wise, VA

  • Foundever
  • Saint Paul, VA
  • time-alarm-solid 02-23-2024

Job Description

Foundever is seeking a Customer Services Associate (Inbound Calls Only) to join our team in Wise, VA. As the first point of contact for clients, you will provide professional and high-quality customer service through inbound service calls, voice, chat, and email communications. We value problem-solvers with strong communication skills who are eager to advance their careers with a reliable company.

Responsibilities

  • Handle inbound service calls and drive customer satisfaction.
  • Navigate through multiple systems and tools.
  • Participate in ongoing training and skill development.

Qualifications

  • Must live within 50 miles of Wise, VA
  • Strong communication and problem-solving skills.
  • Eager to advance career with a reliable company.
  • Ability to work independently and with a team.
  • Must be 18+ years old with a high school diploma or GED.

Benefits

Join an award-winning culture with paid training and benefits. Prioritize your financial, physical, and mental well-being while delivering exceptional customer service.

About Foundever™

Foundever is a global leader in the customer experience industry, supporting millions of customer conversations daily across diverse industries. With a focus on innovation and digital solutions, we empower employees to create connections and add value to every conversation.