Customer Services Representative (Chavies, KY)

Job Description

Foundever is looking for a Customer Services Representative to join our team in Chavies, KY. As a key player in delivering top-notch CX solutions, you will handle inbound service calls, drive customer satisfaction through various communication channels, and utilize multiple systems to provide effective solutions. This on-site position offers paid training, growth opportunities, and the chance to be part of an industry-leading company.

Responsibilities

• Handle inbound service calls with professionalism.
• Drive customer satisfaction through voice, chat, and email communications.
• Navigate through multiple systems and tools efficiently.
• Participate in ongoing training and skill development programs.

Qualifications

• Strong communication skills and ability to multitask.
• Problem-solving attitude and eagerness to advance in your career.
• Ability to work both independently and in a team environment.
• Must live within 50 miles of Chavies, KY and pass a background check.

Benefits

Join a company with 35+ years of industry-leading experience and a commitment to employee well-being. Enjoy a supportive culture, compassionate work environment, paid training, and benefits that prioritize your financial, physical, and mental health.