Customer Services Specialist (No Cold Calling) Wise, VA

Job Description

Foundever, a global leader in the customer experience industry, is hiring a Customer Services Specialist (No Cold Calling) for their Wise, VA location. This role involves being the first point of contact for clients, ensuring high-quality customer service through inbound calls and communication channels. The position offers paid training, growth opportunities, and a supportive work environment.

Responsibilities

• Handle inbound service calls with professionalism.
• Drive customer satisfaction through various communication channels.
• Navigate through systems and tools efficiently.
• Continuous training and skill development.

Qualifications

• Living within 50 miles of the Wise, VA location is required.
• Strong communication skills and problem-solving abilities.
• Desire to advance in a stable company environment.
• Ability to work both independently and in a team.
• Minimum age of 18 and high school diploma or equivalent.
• Successful background check completion.

Benefits

• Award-winning culture with a focus on employee experience.
• Paid training and benefits to support financial and personal well-being.
• Opportunity to work with leading global brands in a dynamic industry.