- Foundever
- Appalachia, VA
- 02-23-2024
Job Description
Join Foundever™ as a Customer Support Specialist (No Outbound Calls) and be part of a global leader in delivering exceptional CX solutions to renowned brands worldwide. In this role, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate through multiple systems to provide outstanding support. We invest in our employees by offering paid training, growth opportunities, and a supportive work environment.
Responsibilities
- Handle inbound service calls with professionalism.
- Drive customer satisfaction through voice, chat, and email.
- Navigate through multiple systems and tools efficiently.
- Participate in ongoing training and skill development.
Qualifications
- Location: On-site position within 50 miles of Wise, VA.
- Strong communication skills and problem-solving abilities.
- Positive attitude and eagerness to advance in your career.
- Ability to work both independently and in a team environment.
- 18+ years old with a high school diploma or GED.
- Successful completion of background check.
Benefits
As a Customer Support Specialist at Foundever™, you will enjoy working on-site in a rewarding environment where your compassion and skills can shine. Our paid training and benefits package prioritize your well-being, providing a sense of purpose in your role.