- Foundever
- East Stone Gap, VA
- 02-23-2024
Job Description
Foundever, a global leader in the customer experience industry, is seeking an Intuit Customer Experience Representative for inbound calls only at our Wise, VA location. Join our award-winning team to provide professional and high-quality customer service to clients and customers, make a significant impact with every action, and be part of a collaborative and innovative work environment.
Responsibilities
- Handle inbound service calls.
- Drive customer satisfaction through voice, chat, and/or email communications.
- Navigate through multiple systems and tools.
- Participate in ongoing training and skill development.
Qualifications
- Strong communication skills and ability to navigate between screens efficiently.
- Problem-solving skills with a can-do attitude.
- Desire to advance in a reliable company.
- Ability to work independently and in a team setting.
- Must be 18+ years of age with a high school diploma or GED equivalent.
- Must pass a background check.
Benefits
- Award-winning culture with a focus on employee well-being.
- On-site work environment.
- Paid training and benefits to support financial, physical, and mental well-being.