- Foundever
- Appalachia, VA
- 02-23-2024
Job Description
Join Foundever as an Intuit Customer Experience Representative in Wise, VA, and be part of our global CX solutions team. This on-site position involves handling inbound service calls, delivering exceptional customer service through various communication channels, and navigating multiple systems.
Responsibilities
- Handle inbound service calls and customer inquiries.
- Drive customer satisfaction via voice, chat, and email.
- Navigate through multiple systems efficiently.
- Participate in ongoing training and professional development activities.
Qualifications
- Live within 50 miles of Wise, VA.
- Strong communication skills and problem-solving abilities.
- Desire to advance within a reputable company.
- Ability to work independently or as part of a team.
- Minimum age requirement: 18 years.
- High school diploma or GED equivalent.
- Must pass a background check.
Benefits
Enjoy being the first point of contact for clients, providing high-quality customer service and resolving issues effectively. You will work on-site with paid training, benefits, and a supportive work environment that prioritizes your well-being.
About Foundever
Foundever is a global leader in the CX industry with a team dedicated to delivering outstanding customer experiences for top brands worldwide. We value each interaction, combining innovative solutions and employee empathy to foster connections and drive meaningful conversations.