- Foundever
- Norton, VA
- 02-23-2024
Job Description
Join Foundever as an Intuit Customer Service Specialist responsible for handling inbound calls with professionalism and exceptional communication skills. As the first point of contact, you will deliver top-quality customer service, resolving issues effectively and efficiently. Take advantage of growth opportunities and become part of a global CX leader committed to employee well-being and development.
Responsibilities
- Handle inbound service calls with empathy and problem-solving skills.
- Drive customer satisfaction through voice, chat, and email interactions.
- Utilize various systems and tools to assist customers effectively.
- Engage in ongoing training and skill development to enhance performance.
Qualifications
- Strong communication abilities and multitasking skills.
- Positive attitude and willingness to excel in a supportive environment.
- Desire for career advancement within a reputable company.
- Ability to work both independently and as part of a team.
- Must reside within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293.
- Minimum age requirement of 18 and high school diploma/GED.
- Successful completion of a background check.
Benefits
Join an award-winning team with 35+ years of industry expertise dedicated to enhancing the employee experience. Embrace on-site opportunities to provide exceptional customer service, supported by paid training and comprehensive benefits promoting overall well-being.