- Foundever
- Coeburn, VA
- 02-23-2024
Intuit Customer Service Specialist (Inbound Calls Only)
Company: Foundever
Job type: On-site
Location: 10431 Pinnacle Dr, Wise, VA 24293
Salary: Competitive, plus benefits
Foundever delivers leading customer experience solutions globally, handling inbound calls to provide customer service, technical support, and warranty options. No cold calling involved. We are dedicated to employee growth and development, with numerous opportunities for advancement.
Responsibilities:
- Handle inbound service calls to drive customer satisfaction
- Interact with customers through voice, chat, and email
- Navigate multiple systems efficiently
- Participate in ongoing training and skill development
Qualifications:
- Strong communication skills
- Problem-solving abilities
- Desire to advance in a reliable company
- Ability to work both independently and in a team
- Age 18+ with a high school diploma or GED
- Must pass a background check
A fantastic opportunity: As the first point of contact for clients, you will provide professional customer service and resolve issues effectively. Empowerment, collaboration, and dedication to customer satisfaction define this role.
You’ll Enjoy: An award-winning company culture focused on employee well-being. Work on-site and make a difference in customers' lives with support from paid training and benefits.
About Foundever™: Foundever™, a global CX industry leader, aims to create connections and value conversations for top brands worldwide. With a diverse global team, we innovatively handle millions of customer interactions daily.
EEO: Foundever is an equal opportunity employer committed to diversity and inclusion in the workplace.