Member Experience Specialist- Dual role as Teller/Banker

  • Kirtland Federal Credit Union
  • Albuquerque, NM
  • time-alarm-solid 03-11-2024

Job Description

We are looking for a Part-Time Member Experience Specialist to join Kirtland Federal Credit Union. This unique role involves working as both a teller and banker, assisting members with various financial services and products.

Responsibilities

  • Create and enhance member relationships, delivering exceptional service.
  • Handle teller transactions, account maintenance, and new account openings.
  • Process loan applications and provide financial advice to members.
  • Maintain cash drawer, adhere to policies, and ensure legal compliance.
  • Support the credit union's mission, vision, and service standards.

Requirements

  • High School Diploma or GED required.
  • Previous cash handling and customer service experience preferred.
  • Basic sales and lending experience beneficial.
  • Strong member service and problem-solving skills.
  • Proficiency in computer skills and financial analysis.
  • Ability to multitask, cross-sell products, and adapt to a dynamic environment.

Benefits

  • 401(k) with employer match.
  • Generous Paid Time Off program.
  • Tuition reimbursement and fitness programs.
  • Short- and Long-Term Disability coverage.
  • Opportunities for career advancement.