- Foundever
- Rutledge, TN
- 02-23-2024
Job Description
Join Foundever as a Customer Service Representative and be part of our team delivering leading CX solutions to global industry clients. In this role, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate multiple systems to provide exceptional service. Our commitment to employee growth includes paid training and development opportunities, with a large percentage of managers being internal promotions.
Responsibilities
- Handle inbound service calls.
- Drive customer satisfaction through voice, chat, and/or email communications.
- Navigate through multiple systems and tools.
- Participate in ongoing training and skill development.
Qualifications
- Strong communication skills.
- Problem-solving abilities and a positive attitude.
- Desire to advance in a reputable company.
- Ability to work independently and collaboratively.
- Must be 18+ years old with at least a high school diploma or GED equivalent.
- Must live within 50 miles of 2181 W Andrew Johnson Hwy, Morristown, TN 37814.
A Fantastic Opportunity
As a Customer Service Representative at Foundever, you will be the frontline of client interaction, providing professional and high-quality service to customers, clients, and third-party contacts. Empower yourself to take initiative while following established procedures to resolve customer issues.
You'll Enjoy
Enjoy an award-winning culture with paid training and benefits at Foundever. Work on-site and utilize your compassion skills to help customers, prioritizing your financial, physical, and mental well-being. Join a global leader in the CX industry, where innovative thinking meets empathy to Create Connection and Value Conversation.