- Foundever
- Big Stone Gap, VA
- 02-23-2024
Job Description
Join Foundever as a Customer Service Representative and be part of a leading CX solutions provider delivering exceptional service to global industry clients. In this role, you will handle inbound service calls, drive customer satisfaction through various communication channels, navigate systems efficiently, and continuously enhance your skills through training.
Responsibilities
- Handle inbound service calls and communications.
- Drive customer satisfaction through voice, chat, and email interactions.
- Navigate through multiple systems and tools effectively.
- Participate in ongoing training and skill development.
Qualifications
- Strong communication skills with the ability to multitask.
- Problem-solving skills and a positive attitude.
- Desire for career advancement within a reputable company.
- Ability to work both independently and in a team setting.
- High school diploma or GED equivalent, 18+ years of age.
Benefits
As a Customer Service Representative at Foundever, you will have the opportunity to be the first point of contact for clients, providing top-notch customer service and resolutions while working in a supportive on-site environment. Enjoy paid training, benefits, and a rewarding career helping customers and prioritizing your well-being.