- Foundever
- Kentucky
- 03-06-2024
Job Description
Foundever is seeking enthusiastic Inbound Customer Services Representatives to join our dynamic team. As an integral part of our customer experience solutions, you will handle inbound service calls, drive customer satisfaction through various communication channels, and provide professional and high-quality customer service to clients.
Responsibilities
- Handle inbound service calls and provide customer support.
- Drive customer satisfaction through voice, chat, and email communications.
- Navigate through multiple systems and tools to assist customers effectively.
- Participate in ongoing training and skill development programs.
Qualifications
- Excellent communication skills and the ability to multitask efficiently.
- Strong problem-solving abilities with a positive attitude.
- Desire for career advancement in a reputable company.
- Ability to work independently and as part of a team.
- Must be 18+ years old with a high school diploma or GED equivalent.
- Live within a 50-mile radius of 10431 Pinnacle Dr, Wise, VA 24293.
Benefits
- Engaging on-site work environment.
- Paid training and career development opportunities.
- Performance-based rewards and recognition.
- Comprehensive benefits package including health, dental, and vision insurance.