- Foundever
- Oneida, KY
- 03-07-2024
Job Description
Foundever is seeking an Intuit Customer Experience Specialist to handle inbound service calls and drive customer satisfaction through voice, chat, and email communications. As the first point of contact for clients, you will provide professional and high-quality customer service to ensure a positive customer experience. This role requires strong communication skills, problem-solving abilities, and the willingness to work both independently and as part of a team.
Responsibilities
- Handle inbound service calls and assist customers professionally.
- Drive customer satisfaction through voice, chat, and email communications.
- Navigate through multiple systems and tools efficiently.
- Participate in ongoing training and skill development programs.
Qualifications
- Strong communication skills and the ability to multitask effectively.
- Problem-solving mindset with a positive attitude.
- Desire to grow your career within a reputable company.
- Ability to work independently and collaboratively within a team environment.
- Must reside within 50 miles of 101 Sykes Blvd, Chavies, KY 41272.
- High school diploma or GED equivalent.
- Must be 18 years or older and pass a background check.
Benefits
Foundever offers a rewarding work environment with paid training, benefits, and opportunities for career advancement. Join a team dedicated to providing exceptional customer experiences and making a positive impact on global brands.