- Foundever
- Jefferson City, TN
- 02-22-2024
Job Description
Foundever is seeking an Intuit Customer Service Specialist to join our team. As a vital part of our organization, you will be responsible for handling inbound service calls to provide exceptional customer support through various communication channels. You will navigate multiple systems and tools to ensure customer satisfaction and continuous skill development.
Responsibilities
- Handle inbound service calls proficiently.
- Drive customer satisfaction via voice, chat, and email.
- Efficiently navigate through various systems and tools.
- Participate in ongoing training and skill enhancement.
Qualifications
- Must live within 50 miles of Morristown, TN.
- Strong communication skills and problem-solving abilities.
- Desire to advance in a stable environment.
- Ability to work independently and collaboratively.
- High school diploma or equivalent.
- Pass a background check.
Benefits
This role offers an excellent opportunity to serve as the initial contact point for clients, ensuring professional and high-quality customer service. You will be empowered to address customer concerns effectively through established procedures and systems.
Enjoy an award-winning culture with extensive industry experience, onsite work, paid training, and comprehensive benefits that prioritize your overall well-being.