Intuit Customer Support Associate

  • Foundever
  • Jackson, KY
  • time-alarm-solid 02-20-2024

Intuit Customer Support Associate at Foundever

Foundever is a global leader in the customer experience (CX) industry, providing top-notch CX solutions for leading brands worldwide. We are currently seeking Intuit Customer Support Associates to join our team based at 101 Sykes Blvd, Chavies, KY 41272. In this role, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate multiple systems and tools to provide exceptional customer support.

Responsibilities

  • Handle inbound service calls effectively.
  • Drive customer satisfaction through voice, chat, and email interactions.
  • Navigate through various systems and tools efficiently.
  • Engage in ongoing training and skill development.

Qualifications

  • Strong communication skills and ability to multitask.
  • Problem-solving attitude with a focus on customer service.
  • Desire to grow career with a reputable company.
  • Ability to work both independently and in a team environment.
  • Must be 18+ with a high school diploma or GED equivalent.
  • Ability to pass a background check.

A Fantastic Opportunity

As an Intuit Customer Support Associate, you will be the initial point of contact for clients, delivering professional customer service and resolutions. At Foundever, we empower our employees to take initiative while following established procedures, providing a rewarding experience for both customers and associates.

You'll Enjoy

  • An award-winning culture focused on employee well-being and career development.
  • On-site work environment that allows you to help customers with compassion.
  • Paid training and benefits to support your financial, physical, and mental health.

Join Foundever and be part of a team that creates connection and values conversations with clients worldwide.