- Foundever
- Whitesburg, TN
- 02-23-2024
Job Description
Join our team at Foundever as an Intuit Customer Support Representative focusing on providing exceptional customer service without cold calling. This role involves handling inbound service calls, driving customer satisfaction through various communication channels, navigating systems and tools, and continuous training for skill development.
Qualifications
- On-site position within 50 miles of Morristown, TN
- Strong communication skills and problem-solving abilities
- Desire to advance career and work independently or in a team
- Must be 18+ with a high school diploma or GED equivalent
- Successful background check required
Responsibilities
- Handle inbound customer service calls
- Drive customer satisfaction through voice, chat, and email
- Navigate multiple systems and tools
- Continuous training and skill development
Opportunity
As the first point of contact for clients, you will provide professional customer service, resolve issues, and follow established procedures. Enjoy working onsite, paid training, benefits, and career advancement opportunities. Enhance your compassion skills to prioritize customer well-being and satisfaction.
About Foundever
Foundever is a global leader in the customer experience industry, enabling connections and value conversations across various brands worldwide using innovative solutions and employee empathy. Our diverse workforce celebrates client successes and fosters a collaborative environment.
EEO Statement
Foundever promotes a discrimination-free workplace, focusing on selecting the best candidates regardless of race, age, religion, gender, disability, or other protected status. We commit to fair employment practices and a supportive work culture.