Member Experience Lead

  • VASA Fitness
  • Colfax County, NE
  • time-alarm-solid 2024-02-01T00:00:00Z

Member Experience Lead

Company: VASA Fitness

Job Type: Full-Time

Salary: $19.20 per hour + Commission and Bonus Opportunities

Job Description

The Member Experience Lead (MEL) at VASA Fitness is responsible for creating an uplifting and inclusive experience for members and guests. This role is integral to driving the club towards results, fostering a high-performing team, and providing world-class experiences for VASA members. The MEL leads by example, coaches Member Experience Specialists (MES), and ensures the club embodies VASA's values and approach.

Responsibilities

  • Ensure an "UPLIFT" culture in the club
  • Implement a welcoming, non-intimidating VASA experience for guests and members
  • Recruit, hire, and train MES team members
  • Promote REVIVE sales and maintain the club facilities
  • Support the General Manager in staffing needs and scheduling
  • Provide leadership, coaching, and motivate the team to achieve club goals

Benefits

  • Competitive hourly wage
  • Commission and bonus opportunities
  • Healthcare benefits and 401k options for eligible employees
  • Paid Time Off and Paid Parental Leave for qualifying employees
  • Two complimentary gym memberships and more