- VASA Fitness
- Centennial, CO
- 2024-02-01T00:00:00Z
Member Experience Lead
Location: [Add location here]
Job Type: [Add job type here]
Job Description
The Member Experience Lead (MEL) at VASA Fitness is responsible for leading the club towards results, developing a high-performing team, and ensuring the delivery of a world-class member experience. This engaging and organized individual supports the General Manager and coaches the Member Experience Specialists (MES) to create and maintain VASA’s uplifting culture.
Responsibilities
- Ensure the club maintains VASA's "UPLIFT" culture and an exceptional brand experience for guests and members.
- Recruit, hire, and train all Member Experience Specialists team members.
- Support the General Manager by forecasting staffing needs and scheduling interviews.
- Provide in-the-moment coaching and feedback to recognize success and address opportunities for improvement.
- Communicate, lead by example, and motivate the team to understand and develop passion for the brand and our approach.
Benefits
- $19.20 per hour compensation + Commission and Bonus Opportunities.
- Healthcare benefits for employees working 20+ hours per week, including 401k options.
- Two complimentary gym memberships and other additional benefits based on hours worked per week.
- Supportive and united team in a 'Great Place to Work' certified company.