- 3SI Security Systems Inc
- Malvern, PA
- 02-29-2024
Job Title: IT Support Specialist
Company: 3SI Security Systems Inc
Job Type: Full-time
Salary: $55,000 - $65,000 per year
Position Summary
The IT Support Specialist at 3SI Security Systems Inc is responsible for ensuring the efficient operation of the organization's information technology systems and infrastructure. This role involves coordinating IT tasks, providing technical support to employees, managing IT projects, and collaborating across departments to meet technology needs.
Primary Responsibilities
- Provide technical support for hardware, software, and network issues.
- Install, configure, and maintain computer systems, servers, and networks.
- Monitor system performance, troubleshoot problems, and implement solutions.
- Manage software licenses and updates for compliance and security.
- Assist in planning, implementing, and maintaining IT infrastructure.
- Coordinate IT projects to meet deadlines and budget requirements.
- Collaborate with stakeholders to provide technology solutions.
- Develop and maintain system documentation and user guides.
- Implement IT policies and best practices for data security and compliance.
- Stay updated on emerging technologies and recommend improvements.
Requirements
- Strong project management and multitasking abilities.
- Excellent communication and problem-solving skills.
- Ability to work both collaboratively and independently.
- Adaptability to fast-paced environments and changing priorities.
- Bachelor's degree in IT, Computer Science, or related fields.
- 2+ years of experience in IT support with network expertise.
- Proficiency in operating systems, networking, and hardware troubleshooting.
- Experience with cloud services and virtualization technologies.
Additional Comments
- Position based in Malvern, PA with hybrid schedule.
- Up to 10% travel required for meetings and events.