Member Experience Specialist

  • VASA Fitness
  • Aurora, CO
  • time-alarm-solid 2024-01-31T00:00:00Z

Member Experience Specialist

Company: VASA Fitness

Job Type: Hourly

Salary: Base rate of $15.00 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales

Job Description

At VASA Fitness, we are looking for a Member Experience Specialist to join our united and passionate team. The position involves creating a welcoming and meaningful experience for our members and guests, selling memberships, driving upgrades, and maintaining the cleanliness and organization of the facility.

Responsibilities

  • Demonstrate a genuine, kind attitude when interacting with guests and members.
  • Greet guests and members, providing clear direction and support through our tools and technology.
  • Sell memberships, help members upgrade, book personal training consultations, and collaboratively implement ideas to improve the member experience.
  • Execute daily responsibilities to VASA's high standards, such as completing daily cleaning, restocking merchandise, and processing sales.

Benefits

  • Healthcare benefits for employees working 20+ hours per week.
  • Two complimentary gym memberships.
  • Paid Time Off (for 30+ hours per week employees) and Flexible Vacation Plan (for 40 hours per week employees).
  • 401k options and Paid Parental Leave.
  • Join a passionate, fun, and united team.