Replacement Sales Consultant

Job Description

We are seeking a driven and motivated Replacement Sales Consultant to join our team at Pella DFW & West Texas. As a Replacement Sales Consultant, you will be responsible for presenting the Pella Promise to homeowners, achieving individual sales goals, and delivering a 100% customer satisfaction experience. You will engage with customers, execute sales presentations, provide price quotes, and ensure follow-up to meet customer needs. Additionally, you will actively seek out new referrals and represent Pella at various events and shows.

Responsibilities

• Achieve individual sales and customer satisfaction goals
• Present Pella solutions effectively during in-home consultations
• Close sales during customer interactions
• Ensure accuracy of quotes and orders
• Respond to customer concerns and provide prompt resolutions
• Maintain expertise in Pella products and services
• Conduct after-sale follow up, generate leads, and referrals
• Represent Pella at company-sponsored events
• Utilize customer database systems efficiently

Skills & Knowledge

• Build trust and credibility with customers
• Offer superb customer service and generate referrals
• Relate well to diverse customers
• Negotiate effectively and close sales
• Collaborate with team members and customers
• Excel in a fast-paced environment
• Grasp technical concepts related to construction
• Demonstrate strong problem-solving skills
• Enjoy meeting new people and networking
• Exhibit tenacity and a strong work ethic
• Influence effectively and convey value propositions
• Adapt to changing priorities
• Focus on details and follow-through

Qualifications

To be successful in this role, you should have a Bachelor's degree or relevant experience, possess strong communication skills, and be proficient in Microsoft Office and smart devices. The ability to multitask, prioritize responsibilities, and adapt to interruptions is essential. A clean driving record is required.