- Foundever
- Gays Creek, KY
- 03-07-2024
Job Description
Join Foundever as a Customer Support Associate with a focus on providing exceptional customer service without cold calling. As part of our dedicated team, you will handle inbound service calls, interact with customers through voice, chat, and email, and navigate various systems and tools. This role offers on-site opportunities for individuals living within 50 miles of 101 Sykes Blvd, Chavies, KY 41272.
Responsibilities
- Handle inbound service calls.
- Drive customer satisfaction through voice, chat, and email communications.
- Navigate through multiple systems and tools.
- Engage in ongoing training and skill development.
Qualifications
- Strong communication skills with the ability to assist customers efficiently.
- Problem-solving abilities with a positive attitude.
- Desire for career advancement within a reputable company.
- Ability to work both independently and collaboratively.
- 18+ years of age with a high school diploma or GED equivalent.
- Successful background check completion.
Benefits
As a Customer Support Associate at Foundever, you will be the frontline representative delivering professional customer service and handling various client interactions effectively. Enjoy an inclusive and award-winning work culture built on over 35 years of experience. Paid training, benefits, and growth opportunities prioritize your overall well-being, allowing you to make a meaningful impact in your role.