Customer Support Representative (Wise, VA)

Job Description

Foundever is now hiring Customer Support Representatives to join our team in Wise, VA. As a Customer Support Representative, you will be responsible for providing excellent customer service through inbound calls for global industry clients. We offer paid training, growth opportunities, and a supportive work environment where 84% of our managers are promoted internally.

Responsibilities

• Handle inbound service calls.
• Drive customer satisfaction through various communication channels.
• Navigate multiple systems and tools efficiently.
• Participate in ongoing training and skill development.

Qualifications

• Live within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293.
• Strong communication and problem-solving skills.
• Desire to advance in a stable company.
• Ability to work both independently and in a team.
• 18+ years old with a high school diploma or GED.
• Pass a background check.

Benefits

As a Customer Support Representative at Foundever, you will be the first point of contact for clients, providing professional customer service and resolving issues effectively. Enjoy working on-site, using your compassion to assist customers while also benefiting from our paid training and employee benefits.