- Foundever
- Saint Paul, VA
- 03-07-2024
Job Description
Foundever is seeking a dedicated Intuit Customer Support Specialist with a focus on providing exceptional CX solutions to global clients. This role, based in Wise, VA, involves handling inbound service calls, driving customer satisfaction through various communication channels, and continuous training and skill development. As a key point of contact, you will be empowered to efficiently resolve customer inquiries and ensure a professional service experience.
Responsibilities
- Handle inbound service calls and resolve customer inquiries.
- Drive customer satisfaction through voice, chat, and email interactions.
- Utilize various systems and tools effectively to assist customers.
- Participate in ongoing training and skill development programs.
Qualifications
- Must live within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293.
- Strong communication skills and ability to multi-task on different screens.
- Problem-solving skills with a proactive attitude.
- Desire to advance within a reputable company.
- Ability to work both independently and collaboratively with a team.
- Minimum age of 18 with a high school diploma or GED.
- Successful completion of a background check.
Benefits
This is a fantastic opportunity to be part of an award-winning organization, where you will be supported through paid training and comprehensive benefits. At Foundever™, we value our employees' well-being and provide a rewarding work environment to help you grow both professionally and personally.