- Doubletree Koger Center
- Richmond, VA
- 03-06-2024
Job Description
We are looking for Guest Service Representatives to join Doubletree Koger Center. If you are passionate about delivering exceptional customer service and creating memorable experiences for our guests, we want you on our team.
Responsibilities
- Consistent attendance and performance.
- Greet guests warmly and maintain professionalism throughout interactions.
- Handle guest check-ins and check-outs efficiently.
- Answer incoming calls and assist with guest inquiries.
- Manage cash transactions and credit card verifications.
- Take reservations following property guidelines.
- Resolve service issues promptly to ensure guest satisfaction.
Requirements
- Reliable transportation to and from the workplace.
- Excellent customer service and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
Benefits
- Full-time positions offer comprehensive medical, dental, vision, and insurance benefits.
- Travel benefits, daily advance pay, and discounts on various services.
- Opportunity to work in a hospitality industry renowned for guest satisfaction.